Telemarketing – includes the basic forms of marketing and expands them with the information function and direct sales.
From the original form of a passive line its form first extended with direct sales. Today telemarketing is not only used to sell or provide information to clients, but its role is far greater. It serves to strengthen customer loyalty to the company, attract new and keep existing clients and as a means of support to other marketing activities (competitive lines, market surveys, etc.)
We offer three basic forms of services to our clients:
Active telemarketing – we actively address customers
Passive telemarketing – we care of your customers, we support sale, build loyalty
Campaigns – we combine active and passive telemarketing and other supportive activities
Do you know telemarketing terminology? In order to understand the offered services correctly, we recommend our list of terminology.
Are you interested in the possibilities of telemarketing? Case studies?